Networked Service Quality

We are developing the Service tracking method. This method enables us to monitor and steer the development of online services. We apply this method in selected research projects.

We are developing the Service tracking method. This method enables us to monitor and steer the development of online services. We apply this method in selected research projects.

Here, you find the Project Maker, current project ant the Service Track Knowledge Base. You can use the Project Maker to develop a quantitative research project, including questionaires, etcetera. In this project, you can electronically collect your data, and carrout a number of analyses. The Knowledge base contains available scales, questionaires, relevant information sources, etcetera.

Projects

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